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Order & Shipping Information

sample pattern
The shopping cart may be used for all orders--submit your info securely online or print out the order for mail or fax*

We accept MC/Visa
Checks and money orders accepted in the U.S. only.
Submit form securely online OR  print out for mailing.

MAILING ADDRESS
Paper Panache, P.O. Box 2124, Winnetka, CA 91396-2124 U.S.A.

*Please email for phone number or fax number.



CURRENCY:  US Dollars.


POSTAGE AND HANDLING
      P&H is based on total order weight. You may add items to the shopping cart and calculate the p&h for your location before you give any personal info.
      $33 DEAL available in the U.S. (50 states) only:  Get $3.00 off if your order subtotal is $33.00 or more! See the instructions on the View Cart page when you are ready to check out.


ALL PRINTED PATTERNS ARE SENT VIA THE U.S. POSTAL SERVICE
      US: Orders up to 13 oz. are sent First Class Mail
             Orders 13 oz. to 2 lbs. are sent Priority Mail
             Orders over 2 lbs. are sent Parcel Post
      Canada and International: Sent US Air Mail.


ORDERS TO OTHER COUNTRIES ARE LIMITED BY ENVELOPE SIZE AND WEIGHT.
      Over the last year I have had a 25% failure rate for larger orders that go to other countries, whether sent in a large yellow envelope or by priority mail, and it has been very expensive for me to replace these lost orders. Therefore, orders that go to any country outside of the United States are now limited to the number of patterns that will fit into a 9.5"x6.5" envelope, weighing under 12 oz. total. This is approximately 3 to 5 patterns, so please limit your order accordingly. You will be informed if an issue still exists with the weight or number of patterns you have selected.
     The Double Wedding Ring pattern is excluded from overseas sale because it cannot fit into the smaller-size envelope.
     By the way, it also appears that orders sent in the smaller envelopes arrive twice as fast (approximately 6 days) than those in larger envelopes (11-12 days); however, delivery timeframes vary widely. As of early 2012, a large envelope to Italy took more than 5 weeks, as did a small envelope to South Africa. I cannot guarantee any timeframe at all.
     Lost orders here in the U.S. have been very, very rare.


CURRENT MAILING SCHEDULE

      Orders are sent out in batches on Tuesdays and Fridays at this time (may change without notice). Look for the next mailing date at the top of this page.
      I send an email note when your order has gone into the mail. Please allow 3 to 14 days for most deliveries (add a few days if you have paid by check). You may write at any time to determine the status of your order.


PDFs

      PDFs are not offered for automatic download because I do not use an automatic system to immediately process credit cards. All credit card charges are made on the day I mail out orders (see above), which means that PDFs are delivered via email on the next scheduled mailing day. If you MUST HAVE them sooner, please email me when you make the order.
      Only patterns designated as "PDF" come to you by email. No p&h is added for pdfs. Please note cart irregularity:  If you add other pattern(s) to your cart along with your pdfs and then delete them, leaving only the pdf in the cart, the base p&h charge ($1.00 or more) will stay. To remove it, empty cart completely and then add only the pdf back again.
      PDF Printouts are printed patterns, and p&h is added to the order (based on weight) like other patterns.
     Tell me more about PDFs and PDF Print-Outs.


SENDING YOUR ORDER TO A THIRD PARTY

    When I notice that the payee and the sendee are not the same and do not live at the same address, I do not include the receipt in the package. I enclose a packing slip with the order, and email the receipt to the payee. The payee has the option to forward the receipt to the sendee. I do this in case the order has been sent to the sendee as a gift.
    In cases where you would prefer a packing slip and an email receipt, mention it in the message box when ordering.


PAYING BY CHECK or MONEY ORDER?
     U.S.: If paying by check or money order, please send it in when you make your order. Patterns are sent to you after payment is received. If a check is returned for insufficient funds, you will be asked to add the returned check fee to the amount owed.


SECURITY & PRIVACY

      This cart collects credit card information using a secure server, and the information is deleted from the server after the order is collected.
      I never sell, trade, or give away ANY information about my customers.


RETURNS

     Patterns are not returnable.


COPYRIGHT NOTICE

      Patterns are copyright by Linda Worland and are sold for personal use only. Please contact me for any commercial use of patterns. Also see Personal Quilt Sales / Charitable Guidelines.



PATTERN DESIGN NOTE
      Most Paper Panache patterns do NOT include printed 1/4" seam allowances. They are designed as whole patterns. Sections are cut apart on the heavy lines, and after paper piecing they are pinned along seam lines and sewn back together. (See the "how-to".)

 

INK NOTE
      Patterns are printed using varied equipment. Not all inks are waterproof. Please do not wet the pattern in an effort to remove paper after sewing. Test first if this is your method. Spotting of fabrics could occur.

 

2011 
A FREE "2012" pattern will be included with any mailed pattern order.

 

 

 

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Paper Panache Quilt Patterns, Images & Ideas for Paper Piecing ©1997-2012 by Linda Worland